Aspire Global International LTD (“the Company”) is a company registered in Malta for the
purposes of operating online games and mobile application games. We respect your privacy and are committed to protect the
privacy of our users (“user” or “you”).
The Company provides online and mobile gaming services to you via our in-house brands (each an "In-House Brand"), via third parties'
"white label" brands (each a "White Label Brand") and via mobile gaming platforms.
disclosing your information through the use of our websites, applications and gaming platforms controlled by us (collectively:
Terms of Service
and is incorporated therein by references.
Please Note: If you play or register an account in the United Kingdom (UK) or Denmark, all references herein to “the Company” shall be deemed also as a reference to AG Communications LTD, which is within the same corporate group as Aspire Global International LTD.
We collect two types of data and information from our users.
The first type of information is un-identified and non-identifiable information pertaining to
a user(s), which may be made available or gathered via your use of the Services (“Non-personal Information”).
We are not aware of the identity of the user from which the Non-personal Information was collected.
Non-personal Information which is being collected may include your aggregated usage information and
technical information transmitted by your device, including certain software and hardware information
(e.g. the type of browser and operating system your device uses, language preference, access time and
the domain name of the website from which you linked to the Services; etc.), in order to enhance the
functionality of our Services.
The second type of information is individually identifiable information, namely information that identifies an
individual or may with reasonable effort identify an individual (“Personal Information”). When you use our Services
either via an In-House Brand or a White Label Brand, you will be asked to provide Personal Information to us.
The Personal information we collect through our Services includes information which is submitted directly by
the user, such as: phone number; full name; e-mail address; home address; date of birth; payment means
(e.g. credit card number); and other financial information that we may need in order to provide our Services.
We may also collect Personal Information from your device (e.g. geolocation data,
IP address) and information on your activity on the Services (e.g. pages viewed, online browsing,
clicks, actions, etc.).
If we combine Personal Information with Non-personal Information, the combined information will be
treated as Personal
Information for as long as it remains combined.
There are three main methods we may use to collect information:
a. We collect information through your use of the Services. In other words, when you are using our
Services, we are aware of it and may gather the information relating to such usage, either independently
or through the help of third-party services as detailed below.
b. We collect information which you provide us voluntarily. For example, we collect Personal Information
which you provide when you: (i) respond to communications from us; (ii) open an account and use the Services ;
and (iii) communicate with us via the chat widget or via email.
c. We collect information through our white label partners and our trusted third-party services,
such as information about your credit history agencies and other financial information which
is relevant to our Services, as well as information which is gathered in order to verify your
identity and prevent fraudulent or illegal activity.
in our related services, including when you visit our site or access our Services.
A "cookie" is a small piece of information that a website assign to your device while you are viewing a
website. Cookies are very helpful and can be used for various different purposes.
These purposes include allowing you to navigate between pages efficiently, enable
automatic activation of certain features, remembering your preferences and making the
interaction between you and our Services quicker and easier. Cookies are also used to
help ensure that the advertisements you see are relevant to you and your interests and to
compile statistical data on your use of our Services.
Our website uses four types of cookies: (i) 'session cookies' which are stored only temporarily
during a browsing session in order to allow normal use of the system and are deleted from your
device when the browser is closed; (ii) 'persistent cookies' which are read only by our website,
saved on your computer for a fixed period and are not deleted when the browser is closed.
Such cookies are used where we need to know who you are for repeat visits, for example to allow
us to store your preferences for the next sign-in; (iii) 'third party cookies' which are set by
other websites who run content on the page you are viewing, for example by third party analytics
companies who monitor and analyze our web access; and (iv) 'flash cookies' which are saved during
game play to allow quicker and better gaming experience.
You may remove the cookies by following the instructions of your device preferences; however,
if you choose to disable cookies, some features of our Service may not operate properly and your
online experience may be limited.
Information will be disclosed to a third party only to the extent required for the specific purpose,
In addition to the purposes listed above, the information we collect, which may include your Personal
Information, is used for the following purposes:
To set up your account and to provide our Services (e.g. send out cash-out checks, process your payments; etc.)
To identify and authenticate your access to certain features of the Services;
To communicate with you and to keep you informed of our latest updates;
To market our websites and products or those of other entities existing within the same group of companies in
which we exist (“the Group”) or those of any of our business partners and affiliates (see below under “marketing”);
To serve you advertisements when you use our Services;
To perform a research or to conduct anonymous analytics in order to improve and customize our
Services to your needs and interests;
To support and troubleshoot our Services and to respond to your queries; and
To investigate violations and enforce our policies, and as required by law, regulation or other
governmental authority, or to comply with a subpoena or similar legal process or respond to a
We may share Personal Information with the following Recipients: (i) our subsidiaries; (ii) our white label partners;
(iii) companies within the Group and other affiliated companies (iv) subcontractors and other third party service
providers; (v) auditors or advisers of any of the Group's business processes; and (vi) any potential purchasers or
investors in any of the companies within the Group.
Recipients for any of the following purposes:
Providing you with our Services (e.g. via our In-House Brands, via our White Label Brands or via mobile gaming platforms);
Storing such information on our behalf;
Processing such information to assist us with our business operations (e.g. to process payments and your deposits;
authenticate your access; auditing our operations, etc.);
Performing research, technical diagnostics or analytics; and
Communicating promotional and informational materials, in accordance with our marketing policy.
We may also disclose Personal Information, or any information you submitted via the Services if
we have a good faith belief that disclosure of such information is helpful or reasonably necessary
to: (i) comply with any applicable law, regulation, legal process or governmental request;
(ii) enforce our policies (including our Agreement), including investigations of potential
violations thereof; (iii) investigate, detect, prevent, or take action regarding illegal
activities or other wrongdoing, suspected fraud or security issues; (iv) to establish or
exercise our rights to defend against legal claims; (v) prevent harm to the rights, property or
safety of us, our users, yourself or any third party; or (vi) for the purpose of collaborating with
law enforcement agencies and/or in case we find it necessary in order to enforce intellectual property
or other legal rights.
Third party collection of information
Our policy only addresses the use and disclosure of information we collect from you. To the extent that you
disclose your information to other parties via our Services (e.g. by clicking on a link to any other
website or location) or via other sites throughout the internet, different rules may apply to
their use or disclosure of the information you disclose to them.
It is important to note that such third party services may have their own privacy policies and we advise you
to read them carefully. Inclusion of a link to third party website or service is not a
recommendation of such a website or service. Third party sites may contain information or
service that is illegal, unreasonable or that some people may find inappropriate or offensive.
Before using third party sites and services or before making a purchase, we recommend you to read
and understand those sites’, service’ or product’s terms and conditions, warranty, and privacy policies
and to ensure you agree to their terms. You acknowledge that we are not responsible for the products, services,
or descriptions of those products or services that you receive from third party sites or to the content
and services. You are knowingly and voluntarily assuming all risks of using third party sites to purchase products
and services. You agree that we shall have no liability whatsoever with respect to such third party sites and your
usage of them
We value your privacy and control over your Personal Information, and therefore you may, at any time,
request to change and update it by emailing us at
You can also request that we will correct errors or that we will erase your Personal Information (except
for your transaction history and other data that we are required to keep under applicable laws) by emailing
us at support@Karamba.com. Additionally, if you use the Services of an In-House Brand you may change and
update your Personal Information by clicking on the 'Update Account' button on our
Please note that unless you instruct us otherwise we retain the information we collect for as
long as needed to provide the Services and to comply with our legal obligations,
resolve disputes and enforce our agreements.
We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.
We take great care in implementing and maintaining the security of the Services and your information.
We employ industry standard procedures and policies to ensure the safety of our users’ information,
and prevent unauthorized use of any such information. Although we take reasonable steps to safeguard
information, we cannot be responsible for the acts of those who gain unauthorized access or abuse our
Services, and we make no warranty, express, implied or otherwise, that we will prevent such access.
Since we operate globally, it may be necessary to transfer your Personal Information to countries outside
the European Union. The data protection and other laws of these countries may not be as comprehensive as
those in the European Union − in these instances we will take steps to ensure that a similar level of
protection is given to your Personal Information. You hereby consent to transfer of your Personal Information to countries outside the European Union.
If you feel that your privacy was treated not in accordance with our policy, or if any person attempted to
abuse our Services or acted in an inappropriate manner, please contact us directly at
We use a third-party advertising technology to serve advertisements when you visit our
websites and use our Services. This technology uses Non-personal
Information with regards to your use of our Services to serve advertisements
to you (e.g. by placing a third-party cookie on your web-browser). We may also use other
third parties to assist us in evaluating the success of our advertising.
You may opt-out of many third-party ad networks, including those operated by members of the Network Advertising Initiative (“NAI")
and the Digital Advertising Alliance (“DAA
”). For more information regarding this practice by NAI members and DAA members,
and your choices regarding having this information used by these companies,
including how to opt-out of third-party ad networks operated by NAI and DAA
members, please visit their respective websites:
We may use your Personal Information, such as your name, email address, telephone numbr, etc. ourselves or by using our third party
subcontractors for the purpose of providing you with promotional materials, concerning our Services
as well, products, services websites and applichations which related to: (i) other companies within the Group; (ii) White Label Brands; or (iii) our business partners’
and affiliates’; (collectively "Marketing Affiliates") which we believe may interest you.
We may also share and disclose Personal Information with our Marketing, Affiliates for the
purpose of providing you different marketing offers we or our Marketing Affiliates believe are relevant for you.
Our Marketing Affiliates may use this Personal Information for different marketing techniques, such as direct email, SMS and telephone marketing purposis.
Out of respect to your right to privacy we provide you within such marketing materials
with means to decline receiving further marketing offers from us or from our Marketing Affiliates. In addition, at any time, you may request to unsubscribe and discontinue receiving
marketing offers by contacting by sending a blank message with the word "remove" to
If you unsubscribe we will remove your email address from our marketing distribution lists
and from any future lists we may share with our Marketing Affiliates. However, you may need
to separately unsubscribe from marketing offers sent by our Marketing Affiliates. Please note
that even if you unsubscribe from our marketing mailing list, we may continue to send you
service-related updates and notifications.
You hereby acknowledge and agree that by downloading, installing or accessing to our Services,
we may share your Personal Information with our trusted partners and Marketing Affiliates for the purpose of direct marketing.
We may share Information, including Personal Information, in the event of a corporate
transaction (e.g. sale of a substantial part of our business, merger,
consolidation or asset sale of an asset or transfer in the operation thereof)
of the Company or of any other company within the Group or in the event of a corporate transaction of the White Lable Brand (if applicable). In the event of the above,
the acquiring company or transferee will assume the rights and obligations as described
The Services are not designated to users under the age of 18.
If you are under 18, you should not download or use the Services nor provide any Personal Information to us.
We reserve the right to access and verify any Personal Information collected from you. In the event that we
become aware that a user under the age of 18 has shared any information, we will discard such information.
If you have any reason to believe that a minor has shared any information with us, please contact us at
will always be posted on our website (as reflected in the "Last Revised" heading). We encourage you
you through our Services or by email.
Your continued use of the Services, following the notification of such amendments on our website,
agreement to be bound by the terms of such amendments.
The details of the Company are as follows:
Aspire Global International LTD>- 135, High street, Sliema SLM 1549, Malta
Aspire Global LTD- Suites 7b & 8b, 50 Town Range, Gibraltar
AG Communications LTD- 135, High street, Sliema SLM 1549, Malta
AG Software LTD- 135, High street, Sliema SLM 1549, Malta
the White Label Brand owner (if applicable) details are as follows:
This page has been updated on November 2016.
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Copyright 2016- All Rights Reserved. Hopa.com is a brand owned by ASG Technologies Ltd, a company incorporated under the laws of British Virgin Islands. The games on this website are powered and operated by Aspire Global International LTD., a Malta based company with registration number C42296 and having registered office at 135, High street, Sliema SLM 1549, Malta, which is a fully licensed operator under the Remote Gaming Regulations of Malta (MGA/CL1/408/2007 issued on the 17 August 2009, MGA/CL1/876/2013 issued on the 19 September 2013, MGA/CL1/1000/2014 issued on the 20th of August 2014, MGA/CL1/1142/2015 issued on the 26th January 2016, MGA/CL1/1174/2016 issued on the 26th May 2016, MGA/CL1/1226/2016 issued on the 25th November 2016) and regulated by the Malta Gaming Authority. In Great Britain only, the games on this website are operated by AG Communications Limited, a Malta based company with registration number C48328 and having registered office at 135, High street, Sliema SLM 1549, Malta, which is licensed and regulated by the United Kingdom Gambling Commission (Remote Gaming License Number 000-039483-R-319409-001). The current status of operators license can be found at: Gambling Commission